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Privacy Policy

This policy explains what personal information this website collects, why it is collected and what happens to it.

Last updated: 2026

  1. 01

    Who we are

    CIAO MILAN TOUR provides private and personalized travel experiences in Milan, Italy. For any question about your data, write to us at the email address at the end of this page.

  2. 02

    What we collect

    When you send a request through the booking form we collect the name, email address, WhatsApp number, group size, travel date, chosen experience, preferred language, budget range and message that you provide. We do not ask for payment details through this website.

  3. 03

    Why we use it

    We use your information for one purpose only: to answer your request and organize the experience you asked about. We do not sell it, and we do not add you to a marketing list without your consent.

  4. 04

    Who has access

    Your request is stored securely and is seen by our team. Where an experience involves a partner such as a guide, driver or photographer, we share only what that person needs in order to host you.

  5. 05

    How long we keep it

    We keep requests for as long as needed to serve you and to meet our accounting and legal obligations, and then we delete them.

  6. 06

    Your rights

    You can ask us at any time for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Write to the email address below and we will act on your request.